Terms and Conditions

 

1. Introduction

Welcome to CrestPoint Solutions AG.
These Terms and Conditions (“Agreement”) establish the legal framework that governs your access to and use of our website, applications, and related digital services (collectively, the “Services”).

By visiting or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you are acting on behalf of a company or organization, you confirm that you have the authority to bind that entity to these terms. If you do not agree, please discontinue your use of the Services immediately.

 

2. Eligibility and Responsible Use

We provide our Services for lawful purposes only. You agree to use our Website and Services in a responsible, ethical, and compliant manner. You must not engage in activities that could:

• Violate applicable laws or regulations;
• Damage, disable, or impair the functionality or security of our systems;
• Misuse, alter, or copy content or materials hosted on our Website;
• Infringe on intellectual property or privacy rights;
• Misrepresent your identity or attempt unauthorized access to any account, data, or network.
• We expect every user to act in good faith and uphold the integrity of CrestPoint’s digital environment.

 

3. Restricted Users and Activities

CrestPoint Solutions AG reserves the right to deny or terminate access to its Services for individuals, entities, or jurisdictions that fall under any of the following categories:

1. Parties subject to international trade or financial sanctions;
2. Politically Exposed Persons (PEPs) or entities assessed as high-risk without appropriate clearance;
3. Clients whose identity cannot be verified in accordance with compliance standards;
4. Entities engaged in the production or trade of arms, ammunition, tobacco, alcohol, or controlled substances;
5. Entities involved in adult entertainment, unlicensed gambling, or cryptocurrency operations that breach regulatory requirements;
6. Organizations connected to mining or trade of conflict minerals or uncertified diamonds;
7. Individuals or entities engaged in illegal drug activities, money laundering, or human trafficking.
8. We maintain strict adherence to international compliance standards and reserve the right to apply additional internal screening criteria.

 

4. Account Setup and Service Fees

Where applicable, the establishment of a CrestPoint Solutions account may require an initial setup fee, payable upon your first settlement or transaction.
Subsequent fees may apply for specific services, integrations, or use of remittance and transaction gateways. All fees will be transparently communicated prior to processing.

We may update fee structures periodically, with reasonable notice provided through our Website or via email.

 

5. Third-Party Services and Integrations

Our Services may include links or access to third-party applications, platforms, or integrations. Your interaction with any third-party service is governed solely by the terms of that provider.

CrestPoint Solutions AG makes no representations or warranties regarding third-party services and assumes no liability for their actions, data handling, or content.
By enabling or accessing such integrations, you authorize CrestPoint Solutions AG to share the minimal data necessary to facilitate that connection.

We encourage you to review each third-party provider’s privacy and security policies carefully before using their services.

 

6. User Content and Conduct

Any content, material, or feedback you provide to CrestPoint Solutions AG must:

• Be accurate and lawful;
• Not infringe on copyrights, trademarks, or other intellectual property rights;
• Not contain defamatory, discriminatory, or offensive material;
• Not include malware, spam, or harmful code.

CrestPoint Solutions reserves the right to remove, restrict, or report content that violates these principles or applicable law.

 

7. Suspension and Termination

We reserve the right to suspend, restrict, or permanently terminate your access to our Services if you:

• Breach any provision of this Agreement;
• Engage in fraudulent, abusive, or unlawful activities;
• Compromise the security or stability of our systems;
• Misuse CrestPoint’s intellectual property or brand assets.

We may also take appropriate legal action and cooperate with authorities where necessary.

 

8. Intellectual Property Rights

All design elements, text, graphics, trademarks, software, and multimedia content on our Website are owned or licensed by CrestPoint Solutions AG.
You may view and use our content for personal, non-commercial purposes only. Any reproduction, distribution, modification, or republication without prior written consent is strictly prohibited.

To request authorization for legitimate use of our intellectual property, please contact us directly at [email protected].

 

9. Limitation of Liability

To the maximum extent permitted by law, CrestPoint Solutions AG and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:

• Loss of profits, revenue, or data;
• Business interruption;
• Damage to reputation or goodwill;
• Errors or omissions in content;
• Unavailability or disruption of the Services.
  
  This limitation applies regardless of whether such damages arise from contract, negligence, or any other legal theory, even if we were advised of their possibility.

 

10. Privacy and Cookies

Your privacy matters to us. We collect and process personal data in accordance with our Privacy Policy and Cookies Policy, which describe how we use cookies, store information, and protect user data.
By using our Services, you consent to such processing and acknowledge our use of cookies for analytics, performance, and personalization.

 

11. Modifications to this Agreement

We may update or revise this Agreement periodically to reflect operational, legal, or regulatory changes. The most recent version will always be available on our Website.
Continued use of our Services after publication of updates constitutes your acceptance of the revised terms.

 

12. Governing Law and Jurisdiction

This Agreement is governed by and construed in accordance with the laws of Switzerland.
Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Zurich, Switzerland, unless otherwise required by applicable consumer protection laws.

 

13. Severability and Entire Agreement

If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions shall continue in full effect.
This Agreement constitutes the entire understanding between you and CrestPoint Solutions AG concerning your use of our Website and Services and supersedes all prior communications or representations.

 

Contact Information

For questions, feedback, or legal inquiries related to these Terms, please contact:

CrestPoint Solutions AG
Email: [email protected]